Service Plans

Service Plans dictate what features users will have access to, for how long, and with what limits.

Service Plans are created at the Application level. Every Organization must be assigned a Service Plan in order to use the platform. Groups inherit the plan features and limits from their Organization.

Plan Type Description
Managed These plans are managed entirely by the Application Admin who manually assigns the plans to their Organizations.
Paid These plans are purchased directly by the end user (Organization Owner) through integration with Stripe.
Trial Trial plans are used in conjunction with paid plans. New customers can be assigned trial plans to start with prior to purchasing their own paid plan.

One Service Plan is designated as the default for the Application. New Organizations will be assigned the default plan unless chosen otherwise.

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